Lost Card Policy

All course participants receive a course completion (certification) card after successful completion of a CPR (BLS/AED), ACLS, PALS, or First Aid course. It is the responsibility of the individual participant to keep these cards in a safe place after the course.

Acute Care Education Systems Inc. strongly encourages all participants to make copies (front and back) of all course completion cards. Copies eliminate over 98% of "last minute lost card issues" and almost invariably eliminate the added expense for a replacement card. Please consider making copies immediately after the course has ended.

All requests for replacement cards or "verification of attendance" must be in writing. Included should be the name of the participant, the date (at least month and year) and location of the course. For inquiries requiring a rapid turn around time the name of the instructor should also be included.

  • There is a $15 fee for a replacement (duplicate) card or "verification of attendance" inquiries for CPR (BLS/AED), ACLS, PALS, or First Aid courses. This fee also applies to instructor cards.
  • There is no charge if an employer, unit manager, or other authorized agent wishes to verify the validity of the copy made by a participant. The copy in question should be faxed to: 847 882-2515, Attention: Doug Miller.